Clerk, Hotel Front Desk

Responsibilities:

• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Investigate and resolve complaints and claims
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Handle wake-up calls

Full time : 35-44 hours per week

Pay: $ 16 per hour

Benefits: Health care benefits, Dental benefits,

Languages

English

Education

• No degree, certificate or diploma

Experience

1  to less 7 months

Work setting

• Hospitality industry
• Urban area

Additional information

Transportation/travel information

• Willing to travel
• Public transportation is available

Work conditions and physical capabilities

• Attention to detail
• Overtime required
• Standing for extended periods

Personal suitability

• Client focus
• Dependability
• Flexibility
• Judgement
• Organized
• Reliability
• Team player

Other benefits

• Free parking available
• On-site housing options