CLK 09R - Program Support Clerk

Program Support Clerk
Clerk R9

Due to the nature of this role, this position must be performed from the Education and Child Care Victoria office.

An eligibility list may be established for future permanent and/or temporary vacancies.

On November 1, 2021 the BC Public Service announced the COVID-19 Vaccination Policy that defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here.

The next exciting step in your administrative career

The Early Childhood Educator Registry is the legislated authority responsible for the certification of Early Childhood Educators (ECE) and ECE Assistants, the recommended approval of post-secondary educational institutions offering early childhood education programs, and the investigation of complaints and practice concerns regarding ECEs, ECE Assistants and educational institutions.

The Program Support Clerk receives and reviews incoming submissions, clarify case information with clients and provide administrative support to the various teams within the ECE Registry; including management.

The BC Public Service is an award winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

For information about the Indigenous Applicant Advisory Service please visit: Indigenous Applicant Advisory Service - Province of British Columbia (gov.bc.ca)

For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact Joanne.Mai@gov.bc.ca. DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible to assist you.

NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Requirements:
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:

• Secondary school graduation or equivalent.
• A minimum of 6 months of client/customer service experience preferably in an adversarial environment.
• Experience with word processing and database applications.
• Experience working in an office setting providing administrative services.
• Data entry experience.

Preference may be given for any of the following:

• Experience working in the child care sector providing administrative services.
• Experience in the field of Early Childhood Education.
• Experience working in a call center environment.
• Experience or training in basic accounting or bookkeeping.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.

A Criminal Record Check (CRC) will be required.

APPLICATION REQUIREMENTS:

Cover letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire (COMPREHENSIVE): YES - As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.

IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.