HR & Payroll Coordinator - Chateau Nova Yellowknife

Job Description

PRIMARY FUNCTIONS

The Human Resources Generalist is responsible for championing and directing the culture of the hotel and for managing activities as they relate to recruitment and selection, retention, employee relations, learning and organizational development, performance management, associate relations, occupational health and safety, governance, associate records and information systems. They will participate as a member of the Hotel Strategic Leadership and the Health & Safety Committee.

Responsibilities and Essential Duties:

• Prepares a variety of human resources correspondence and documentation.
• Posting position vacancies, responding to telephone and walk-in employment inquiries.
• Recruits, schedules interviews with eligible candidates and Department Managers, complete reference checks (including timely follow-up with candidates when references become difficult to obtain), perform criminal record checks.
• Prepares regrets letters for every interview conducted and not hired.
• Updates internal job postings weekly, and posting organizational announcements
• Maintains a safe and secure work environment.
• Ensures the hotel is operating in full compliance with all provincially and federally legislated employment standards, guidelines and human rights codes.
• Ensures proper and fair disciplinary process is applied.
• Conducts regular wage/salary reviews and local surveys to ensure the hotel remains competitive.
• Attends meetings and prepares minutes for a variety of associate and hotel meetings.
• Prepares orientation packages, photocopying and binding of handbooks and sign on packages.

Training & Development:

• Coordinate and facilitate orientations and in-house training sessions/workshops, confirming course registration, booking meeting rooms, ordering refreshments/meals, supplies and materials.
• Updates information conveyed in cultural training courses and Orientation.
• Establishes and maintains (bi-weekly) confidential associate files, maintains the accuracy and integrity of human resource information systems; updates and maintains the performance review tracking system.
• Prepares internal statistical reports as required, including but not limited to, performance evaluation status, number/type of training workshops held and recruitment activity.

Associate Relations:

• Provides assistance in the administration of Human Resource policies, procedures and programs.
• Administers the Associate Culture & Satisfaction Survey process.
• Participates on the Hotel Ambassador Committee, responsibilities to include (but not limited to), ordering of flowers for Births/Deaths, monitoring and updating the Staff Ambassador check book, take an active role in the scheduling and planning of associate events which includes assisting with posters, tickets, etc for the Winter Gala, Summer BBQ, Halloween Party, Service Awards, etc.
• Assist with the development and implementation of strategies to achieve associate satisfaction.
• Creates a positive work environment for all associates.
• Administers and promotes various culture and recognition programs.
• Maintains an open door policy for all associates and strives to provide them with the right people resources, training, guidance and morale support when necessary.
• Participates in the coaching and progressive discipline process with the managers and supervisors.

Occupational Health & Safety:

• Participates on the Hotel Joint OH&S Committee with responsibilities to include minutes, inspections, safety communication and training.
• Administers Workers’ Compensation Board claims and return to work programs.

General:

• Assists with the development and management of the Human Resources budget for the hotel.
• Adheres to all Nova Hotels standards, including dress code, Health and Safety, Fire Safety, and Guest Interactions.
• Ensures customer concerns are addressed in a timely and professional manner
• Other projects/duties as assigned.

Job Specifications and Skills:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education: Diploma or degree in Human Resource Management is considered an asset.

Experience: 1 year in an administration position. Previous experience in Human Resources is considered an asset. Able to work well independently with little supervision. Physically fit and able to push, pull, lift up to 25 lbs and to bend and kneel with comfort. Computer skills in all Microsoft Applications.

Interpersonal Skills : Focuses on solving conflict, Maintains confidentiality; actively listens to others without interrupting or distractions; Maintains a positive attitude even in negative situations; Remains open to others' ideas and tries new things. Versatile, able to work under pressure or stressful situations.

Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Able to work in a diverse work environment.

Quality Management : Looks for ways to improve and promote quality; Demonstrates accuracy, consistency and thoroughness.

Cost Consciousness: Conserves organizational resources. Follows cash handling policies to verify funds and maintain accurate and ethical reporting of company finances.

Ethics: Treats people with respect; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support : Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.

Planning/Organizing : Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Professionalism : Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Dependability: Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Commits to required hours of work when necessary to reach goals. Flexible to work a variety of shifts.

Language and Communication Skills: Ability to read, write, and comprehend simple instructions, short correspondence, and memos. Ability to present information in one-on-one and small group situations. Ability to respond to common inquires or complaints from suppliers. Strong computer and telephone abilities.

Job Type: Full-time

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• How many years of Human Resources experience do you have?