Biidaaban Community Service-Learning Officer Full-Time Administration As a member of the Office of Indigenous Initiatives, the Biidaadan Community Service-Learning Officer provides leadership for the planning, administration, implementation, and evaluation of the Biidaaban Community Service-Learning (BCSL) program. Guided by Indigenous ways of knowing, being, and doing, the Officer develops and sustains respectful and reciprocal relationships with local Indigenous (First Nation, Métis, and Inuit) communities, school boards, community organizations, faculty, and students to support experiential learning opportunities that contribute to Indigenous student success, leadership development, belonging, and community engagement. The Officer oversees the day-to-day operations of the BCSL program, including partnership development, program administration, student recruitment and support, budget management, and program evaluation. The Officer works collaboratively with Elders, Knowledge Holders, community partners, faculty, and students to create culturally relevant learning experiences that reflect Indigenous values and priorities. The Officer supports the implementation of priorities identified in the Indigenous Strategic Plan and the University Strategic Plan and supervises the Indigenous Student Engagement and Placement Coordinator and student employees. The successful candidate will have an undergraduate degree in a human-services discipline (such as Social work, Education, Indigenous Studies, Community Development) with a minimum of three (3) years of relevant experience in community engagement, education, experiential learning, Indigenous initiatives, student support, youth programs, or related fields. Experience building respectful relationships with Indigenous communities, organizations, students and community partners, demonstrated understanding of Indigenous (First Nations, Metis & Inuit) histories, cultures, worldviews, and contemporary realities would be considered an asset. This position is classified at salary level 3, with a wage range from $64,473 (Step 1) to $84,000 (Step 9). Placement within the salary range will be determined based on the candidate’s relevant experience, skills, and qualifications, as well as internal equity and market conditions. A comprehensive group benefits and pension plan is offered, as well as a tuition subsidy for eligible dependents. Please submit your letter of application in a single PDF document (last name, first name), via email to   careers@nipissingu.ca   by 4:00 p.m., September 11, 2026.

Hotel Metro is seeking a dedicated and experienced Assistant General Manager to support the management of its hotel operations in London, Ontario. The successful candidate will report directly to the Owner/Director, who also serves as the General Manager. The Assistant General Manager will help plan, organize, direct, control and evaluate the hotel’s daily operations. This position requires a service-oriented leader who can support employees, maintain high hospitality standards, respond effectively to guest needs and contribute to the hotel’s operational and financial performance. About the Position The Assistant General Manager will assist the General Manager with the day-to-day administration and operation of the hotel. The successful candidate will oversee guest services, employee performance, reservations, housekeeping coordination, operating procedures, revenue monitoring and customer satisfaction. The Assistant General Manager will also act on behalf of the General Manager when authorized and will help ensure that the hotel provides a professional, welcoming and consistent experience for its guests. Position Details Job title : Assistant General Manager Business type : Hotel and accommodation services Job location : Hotel Metro, London, Ontario Position type : Full-time, permanent Number of positions : 1 Compensation : $40.00 per hour for 30 hours per week Overtime : $60.00 per hour after 44 hours of work per week Vacation : 10 paid vacation days or vacation pay equal to 4% of gross wages Sick leave : 7 working days per year Job-protected unpaid leave : Up to 10 days per year for personal emergencies, including illness, injury, certain family emergencies and other urgent matters, subject to company policy and applicable employment legislation Work setting : On-site at the hotel The work schedule may include weekdays, evenings, weekends and statutory holidays based on the operational requirements of the hotel. Minimum Qualifications Applicants must meet the following criteria: A bachelor’s degree in hotel management, hospitality management or a related field, or an equivalent combination of education and relevant experience Previous management or supervisory experience in hotel, accommodation or hospitality operations Experience coordinating front desk, reservations, guest services, housekeeping or other hotel functions Strong knowledge of hospitality operations and customer service standards Ability to supervise, train, motivate and evaluate employees Excellent written and verbal communication skills in English Strong organizational, administrative and time-management skills Ability to manage multiple operational priorities in a fast-paced environment Strong leadership, decision-making and problem-solving abilities Ability to address guest concerns professionally and identify appropriate solutions Knowledge of budgeting, revenue monitoring, inventory control and expense management Proficiency with hotel reservation systems, property management systems and standard office software Ability to work a flexible schedule, including evenings, weekends and holidays when required High level of professionalism, discretion, reliability and attention to detail Job Responsibilities The Assistant General Manager will perform the following duties: Assist the General Manager in planning, organizing, directing, controlling and evaluating the daily operations of the hotel. Implement and evaluate policies, procedures and service standards for hotel operations. Coordinate the activities of guest services, front desk, reservations, housekeeping and other operational functions. Supervise hotel employees and ensure that assigned duties are completed accurately and efficiently. Participate in employee recruitment, orientation, training, scheduling and performance evaluation. Prepare employee work schedules according to occupancy levels and operational requirements. Monitor reservations, room availability, occupancy levels, room rates and guest service requirements. Support the development and implementation of pricing, promotional and revenue-management strategies. Prepare operational reports and provide recommendations to the General Manager. Assist with the preparation of operating budgets and monitor hotel revenues, expenses and departmental performance. Maintain accurate operational, financial, employee and guest service records. Respond to guest inquiries, requests, complaints and service concerns in a timely and professional manner. Investigate service issues and implement appropriate corrective measures to improve guest satisfaction. Ensure that rooms, common areas and guest service areas are maintained according to the hotel’s cleanliness, presentation and safety standards. Coordinate with housekeeping, maintenance personnel and external service providers to address operational requirements. Negotiate with suppliers and service providers for the purchase or provision of hotel materials, equipment and services, when authorized. Monitor hotel inventory and ensure that operating supplies are available while controlling unnecessary costs. Assist with group reservations, special guest arrangements and other hotel service requirements. Develop and maintain positive relationships with guests, suppliers, community partners and business clients. Monitor guest feedback and online reviews and recommend measures to improve the hotel’s service quality and reputation. Ensure compliance with applicable employment, health and safety, fire safety, accessibility, privacy and hospitality requirements. Promote a safe, respectful and professional working environment for employees and guests. Participate in management meetings and provide updates regarding hotel operations, staffing, guest satisfaction and financial performance. Identify operational problems and recommend improvements to hotel policies, procedures and service delivery. Act on behalf of the General Manager during periods of absence or when specifically authorized. Perform other hotel management and administrative duties assigned by the Owner/Director or General Manager. How to Apply Please email your resume to zul.karmali@gmail.com with the subject line: “Assistant General Manager at Hotel Metro” Applicants should clearly describe how their education and previous experience meet the requirements of the position. We thank all applicants for their interest. Only candidates selected for an interview will be contacted. Hotel Metro is an equal opportunity employer. We welcome applications from qualified candidates of all backgrounds and are committed to providing an inclusive and accessible recruitment process.